Privacy Notice: Milkiyat Properties
Operated by: Creative Solution Agency LLC
Note on Language: This policy is provided in English to ensure technical accuracy and avoid misinterpretations caused by translation. If you do not understand these terms, please seek professional advice before using this website.
Effective Date: January 1, 2026
Last Updated: February 26, 2026
1. SCOPE AND INTRODUCTION
Milkiyat Properties, a premier real estate platform for the Middle East and Pakistan, is operated by Creative Solution Agency LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we handle your information.
This Privacy Notice applies to:
Our website, mobile applications, and digital tools (collectively, the “Services”).
Interactions with our clients, independent real estate agents, and brokers.
Personal information collected via our marketing and business development activities.
2. INFORMATION WE COLLECT
We collect information to provide a seamless property search and transaction experience.
A. Information You Provide Directly
Contact & Profile Data: Name, email address, phone number, and physical address.
Property Preferences: Search criteria, areas of interest (e.g., Dubai, Doha, Islamabad, Karachi), and budget.
Communication Records: Records of your inquiries, chat sessions, and customer support requests.
B. Information Collected Automatically
Device Data: IP address, browser type, and operating system.
Usage Data: Pages viewed, links clicked, and time spent on specific property listings.
Location Data: General location derived from IP or precise geolocation (with your explicit permission).
C. Information from Third Parties
Public Records: Property ownership data and tax records from regional land departments.
Partners: Information from independent brokers and authorized real estate professionals.
3. HOW WE USE YOUR INFORMATION
We process your data based on the following legal and functional grounds:
Service Delivery: Connecting buyers with sellers and facilitating property viewings.
Personalization: Recommending properties based on your specific lifestyle or location preferences.
Marketing: Sending updates on new luxury listings or market insights (subject to your opt-out rights).
Security: Protecting our platform from fraudulent listings or unauthorized access.
4. DATA DISCLOSURE AND SHARING
We do not sell your personal information for money. However, we may share data with:
Real Estate Professionals: To fulfill your requests for property information or viewings.
Service Providers: Third-party vendors handling our hosting, analytics, and payment processing.
Legal Authorities: When required by the laws of the jurisdictions in which we operate (e.g., UAE, Qatar, Pakistan, or USA).
5. COOKIES AND TRACKING
We use cookies to improve your browsing experience. You can manage your preferences through your browser settings or our “Cookie Preferences” footer link.
6. INTERNATIONAL TRANSFERS
As a global platform, your data may be processed in the United States or other jurisdictions. We implement standard contractual clauses and security measures to ensure your data remains protected regardless of where it is processed.
7. DATA SECURITY AND RETENTION
Security: We employ physical and electronic safeguards to protect your data.
Retention: We keep your data only as long as necessary to provide services or comply with legal requirements (e.g., tax or real estate audit laws).
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights:
Access & Correction: Request a copy of your data or fix inaccuracies.
Deletion: Request that we erase your personal information.
Opt-Out: Unsubscribe from marketing emails at any time.
To exercise these rights, please contact: dataprivacy@milkiyatproperties.com
9. REGIONAL DISCLOSURES
Middle East & Pakistan: We comply with local electronic data protection regulations and real estate authority guidelines.
California/U.S. Residents: Please refer to our full CCPA disclosure section for rights regarding “Sharing” and “Selling” of data.
EEA/UK (GDPR): We act as a “Controller” of your data and provide full portability and “Right to be Forgotten” protections.
10. CONTACT US
Creative Solution Agency LLC Attn: Data Privacy Office
Email: info@milkiyatproperties.com
Phone + 965 6594 7999
Copyright © 2026 Milkiyat Properties / Creative Solution Agency LLC. All Rights Reserved. Each Office is Independently Owned and Operated. Milkiyat Properties fully supports the principles of the Fair Housing Act.